Caribbean Security Systems Ltd.

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FAQ

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FAQ

How may we serve you?

Do you monitor systems that you did not install?

Yes we do. You will first have to supply us with the Zone Information and then complete a Monitoring Agreement form.

Who is notified when an Alarm is detected at our Central Station?

You provide us with instructions on who you would like to be notified when an alarm is received by our Central Station. That typically would include the Municipal Police and someone of your choosing who should have an access code to the system and who is to provide access to the police to carry out their investigations.

What is the difference between hard wire and wireless alarm systems and which is better?

In a hardwire system there is a physical connection using wire between the main part of the security system and the sensors, keypads and sirens. In a partially wireless system the communication between the sensors and control are done by radio frequency (RF) and hence there is no physical connection between these devices. There is however a physical connection between the Keypads, sirens and main unit. In a completely wireless system, communication between all devices and the main unit is via radio frequency. What is better is dictated by the customers preference and expense. In a preconstruction project, wires can be run in the walls to conceal them. In a retrofit installation, these wires typically will have to be run at the surface which may represent an unacceptable option to some customers. In this case we advise that the customer consider either a partially wired or completely wireless system which may be more expensive due to higher equipment cost.

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